Frequently Asked Questions

Mutual Rentals is a trusted equipment rental company serving the Chicago area, including Lake County, McHenry, DuPage and Cook County, IL. We offer a wide range of rental equipment, including boom lifts, scissor lifts, mini excavators, skid steers, forklifts, and more.

We operate in the Chicagoland area, providing equipment rentals from the Wisconsin border to the Indiana border. Our Highland Park location also operates within our Mutual Ace Hardware store, offering easy access to rental equipment.

1393 Half Day Rd Highland Park IL 60035

Yes! We provide fast and reliable equipment delivery throughout Chicagoland, covering to the Wisconsin boarder to Indiana boarder. We understand that time is money, so we prioritize on-time deliveries to keep your projects moving without delays.

Renting is easy! You can:

1. Call us to check availability.
2. Reserve online through our website.
3. Visit our Highland Park location inside Mutual Ace Hardware.

To rent equipment, you will need:

• A valid ID (driver’s license or government-issued ID).
• A credit card for payment

We offer flexible rental periods, including:

• Daily rentals
• Weekly rentals
• Monthly rentals

We specialize in construction, material handling, and aerial lift equipment, and much more including:

• Boom lifts & scissor lifts
• Mini excavators & skid steers
• Trenchers & stump grinders
• Forklifts & telehandlers
• Chippers, chainsaws, and other arborist equipment

For a complete equipment rental list click here

Yes! We provide basic operating instructions at pickup or delivery. For larger equipment, we recommend that customers have trained operators or inquire about professional training options.

Most equipment does not require a special license, but certain boom lifts and telehandlers may require certification depending on your location and job site requirements. Check with us if you’re unsure.

Rental pricing depends on the type of equipment and rental duration. Contact us for a custom quote.

We accept:

• Credit/debit cards (Visa, Mastercard, Amex, Discover)
• House Accounts are available

Yes! We provide on-site fueling in our rental yard.

Yes, you can refuel the equipment before returning it to avoid fuel charges. If the equipment is returned with less fuel than it was rented with, a refueling fee will apply.

If you experience mechanical issues, call us immediately. We provide on-site support or a replacement unit to keep your project running smoothly.

Yes, equipment should be returned in the same condition it was rented. Additional cleaning fees may apply if excessive dirt, debris, or damage is found.

Late returns may be subject to additional rental charges. If you need an extension, call us as soon as possible.

Yes! We provide discounted rates for long-term rentals. Contact us for pricing on monthly, or extended rentals.

Yes! We offer fast and reliable delivery across Chicagoland, from Wisconsin border to the Indiana border. Our goal is to get the equipment to your job site as quickly as possible so you can stay on schedule.

We understand that time is critical, which is why we provide same-day and next-day delivery options whenever possible. Let us know your project timeline, and we’ll do our best to accommodate your schedule.

Yes, you can pick up certain smaller equipment from our Highland Park location. For larger rentals, we recommend using our delivery service for convenience and safety.

In general insurance is not required.

• Always read the operator’s manual.
• Wear proper safety gear.
• Follow job site regulations.
• Ensure only trained operators use the equipment.